Return Policy & Refund Policy

• Any defect, complaints, cancel or return can be referred to the company at (+91) 7248479470 or can be emailed to us at info@decorstation.com
• The customer can cancel the order for the product till we ship it. Orders once shipped cannot be cancelled.
• The user may return the product within 7 days after getting the order in the following cases by raising a complaint on WhatsApp (+91)7248479470 or email us on info@decorstation.com
• Product delivered were defective/damaged.
• Product delivered do not match your order.
• Product delivered should not be used.
• Before returning or exchanging product, please call us on (+91)7248479470 for confirmation of the return. Our customer care team first verify the Order number, Your name, Name of the product, Invoice number and the reason why you are returning the products.
• After Verification of the process done by our customer care that the return or refund is genuine and reasonable, the pickup will scheduled by our customer care team within 24 hours and the product will be picked up from the customer doorstep within 2-3 days.
• After the successful pickup by the delivery partner, that the product is as good as delivered to the customer , the refund will be initiated 3-5 business days.
• For all returns product shipping charges are to be borne by the customer returning the product. For this 15% of the order value will be deducted in the event of refund because of return shipping of the goods.
• For any refund orders, we undo the transaction you've made and for COD orders. Our customer care team will call you after we received the product for asking the account details so that concessions can be processed. Applicable COD prices are non-refundable and only product fees are reimbursed.
• For all orders which could not be executed by the company, the amount collected would be refunded within 3-5 days from the time of confirmation of orders cancellation by Décor station. Such refund (if any) shall be effected via payment gateway or such other mode of payment by décor station.
• For prepaid orders if the order placed by the customer and cancelled the order before shipping, the amount shall be refund within 3-5 days of cancel the order. After shipping of product by our end the product can’t be cancelled.

NOTE- Décor Station reserves the right to cancel any orders without assigning any reason/ground.